The Lodge at Geneva-on-the-Lake

The following is a comprehensive list of Frequently Asked Questions regarding The Lodge at Geneva -on-the-Lake. 

For questions not answered here or on our website, please e-mail the Front Desk so it can be added for all guests. Thank you!


Frequently Asked Questions:

Cleveland Hopkins International Airport is approximately 55 minutes away.  Airport codes: IATA: CLE – ICAO: KCLE – FAA LID: CLE.

*The Northeast Ohio Regional Airport is a small public airport located just 30 minutes away; suitable for private jets, smaller aircraft and helicopters.  (Formerly the Ashtabula County Airport) Airport Codes: IATA: JFN – ICAO: KHZY – FAA LID: HZY. 

Yes, The Lodge and the cottages are open 365 days a year - 24 hours a day. 

We may be able to put you in touch with an outside service. Please call our Front Desk for assistance.
The weather is mild in the spring and fall, especially lovely in the summer, and white in the winter months, when it is best to pack warm coats and hats.  Depending on what you are looking for, The Lodge offers a great setting to suit your needs any time of year.
Bike rentals are available for Lodge & Cottage guests only.  Bicycle rentals are covered under the resort fee, so you can use them whenever you like.  Please stop by the front desk for details.   
Yes, there are bicycle racks available for use in warmer weather. We recommend that you keep your bike securely locked whenever you are away from it. However, we ask that you do not bring your bicycle into your room, into any meeting rooms, or secure it to any light poles, sign poles or any park feature.
While a full business center is not offered, a computer and printer are available in the lobby. We provide photocopying and faxing at the Front Desk.
Check-in time is 4 pm, and check-out time is 11 am for both The Lodge and cottages. 
For any additional adult(s) in each guestroom above 2 adults, a $10 fee will be added per adult, per night.
Parking for the disabled is available, and we have a limited number of rooms that provide various types of access for the disabled. Please contact the front desk prior to arrival, to determine if your specific needs can be met with available rooms.

The gift shop is open 24/7.

Yes it is. Also, the outdoor hot tub is open year-round for a unique outdoor winter experience. 
There is a guest laundry located on the second floor on the east wing of The Lodge ($).
The Emergency Room, Geneva Medical Center, is located on Main Avenue (Rt. 20) in downtown Geneva. It is about a 10-minute drive south from The Lodge at Geneva.

There is a mini-fridge in every room. Microwaves are available upon request for The Lodge guest rooms.

Yes. The pool is open 9 a.m. until 10 p.m., with adult swim until midnight. Memorial Day through Labor Day, 7 days per week, weather dependent. The pool area also includes a snack & beverage stand, hot tub and children's splash area.
No, but you can get pizza and meals from Horizons Restaurant to go.  The in-room pizza special is available during lunch and dinner hours.  (Seasonal hours may apply)

Yes it does. The outdoor pool complex closes for the season shortly after Labor Day. Please call around the end of September for a more specific date.

The indoor pool is open from 8 a.m.-10 p.m. daily with adult swim only from 10 p.m.-12 a.m.
Safe deposit boxes are provided at the front desk. 
Yes, we do offer many vegetarian options on our menu and with advance notice, we can meet most dietary requirements.

No, The Lodge at Geneva-on-the-Lake is a no-pet hotel.  Pets are not permitted at The Lodge or cottages, which includes all guest rooms, lobby and common areas, indoor and outdoor pool areas, gift shop, meeting rooms, in/near the restaurant or outside patio.  If evidence of a non-service animal is discovered in your guest room, a fee will be applied to your bill.  *For non-guests, pets are permitted on the outside grounds and Geneva State Park trails.

  • Snow globe with a Santa hat on top

    Light Up The Lodge | Dec. 6-8

    Don't miss the biggest event of the year. Visit anytime from December 6-8 for beer pairings, crafts, tree lighting, gingerbread contests and breakfast with Santa!
  • girl on a zipline

    Zipline at The Lodge

    Let your imagination soar to new heights on the largest aerial attraction in Geneva-on-the-Lake. Take an exhilarating Canopy Tour or try the Adventure Courses at Lake Erie Canopy Tours today!

  • shuttle bus at Geneva on the Lake

    Wineries or Covered Bridges? You Choose!

    From the year-round Wine Shuttle and vineyard visits to the new seasonal covered bridge tours; check out all the exciting things you can do while visiting Ohio Wine Country.

  • Ballroom at The Lodge at Geneva-on-the-lake

    Ballroom Renovation Complete!

    We are thrilled to announce the completion of our ballroom renovation! Capture the feel of The Lodge's lakeside setting for your meeting, event, or wedding.

  • Mobile App - Geneva on the Go

    Mobile App: Geneva on the Go!

    Download our FREE mobile app for backdoor access to nearby hot spots, special offers, discounts, dining deals and even make reservations for your next visit. Stay connected with Geneva on the Go.   

  • cottage at Geneva on the Lake with sunset in background

    Cottages at The Lodge at Geneva-on-the-Lake

    Discover an exclusive lake front experience with the Cottages at The Lodge.  Cottages are located east of the outdoor pool, with two bedrooms & more.  Book now for your unforgettable Lake Erie stay. 

  • Lake Front Weddings

    Say 'I DO' with Lake Erie as your backdrop for an unforgettable wedding day.  Create your own classic wedding memories that will last a lifetime.

  • Hand garnishing a plate of food

    Dine with the best view at Horizons

    For every momentous occasion from birthdays and anniversaries to 'Grandma is in town!'; Horizons Restaurant is the perfect lake front setting to bring your family together.

  • Meeting space and ballroom at The Lodge at Geneva-on-the-lake

    Book your next Meeting with us at The Lodge!

    From meals to AV to team building activities, we have the means to wow your group!
Hospitality by Delaware North Parks & Resorts
The Lodge at Geneva-on-the-Lake 4888 North Broadway (State Route 534) Geneva-on-the-Lake, Ohio 44041 866-806-8066