Service Updates
SERVICE UPDATES AT GENEVA
As our services evolve throughout the seasons, we aim to provide you with the latest and most current information to keep you well-informed about our property and surrounding areas.
| Operation | Hours |
|---|---|
| The Lodge at Geneva-on-the-Lake |
|
| Guest Rooms | 24 hours |
| Staff will not enter guestrooms for cleaning service during the guest’s stay. Housekeeping will only enter guestrooms for cleaning upon departure. However, we will refresh towels and remove trash. | |
| Food & Beverage | |
| Horizons Restaurant | 8 AM – 11 AM 12 PM – 3 PM 4 PM – 9 PM |
| Open for Breakfast, Lunch, and Dinner daily. Reservations highly recommended. To reserve, please call 440-466-7100, option 2. | |
| Horizons Lounge | Bar 12 PM – 1 AM
Food Service: |
| Horizons Patio | Open daily, weather-dependent |
| Erie Breeze Poolside Bar & Grill | Closed |
| Erie Breeze is open during the summer season, weather-dependent. | |
| Facilities & Amenities | |
| Wine Shuttle | View schedule |
| Limited seating, max 14 riders. Sanitation between each drop off / pick up. Please visit our web page or contact the Front Desk at 440-466-7100 ext 0 to make, change, or update your shuttle reservations. | |
| Indoor Pool | 9 AM – 11 PM |
| Pool towels are available at the indoor pool area. | |
| Gift Shop | 9 AM – 9 PM |
| Fitness Room | 24 hours |
| Fire Pits / Fire Terrace | See front desk for hours |
| Outdoor Pool | See front desk for hours |
| Kids Splash Zone | See front desk for hours |
| Lake Erie Canopy Tours | Closed |
| Re-opening Spring 2027 | |
| Golf Carts | Closed |
| Resuming Spring 2027 | |
ONLINE RESERVATIONS
With our Ohio resort hotel’s online booking system, you can now modify or cancel a reservation online. Please be sure to have your online reservation number handy. Or you can send an email to our Reservations Team and we will respond as soon as possible.
PHONE RESERVATIONS
To discuss your Ohio resort stay with a reservations agent, please contact us:
Phone: 866-806-8066 | Hours: Monday-Friday 9:00am to 9:00pm EST; Saturday-Sunday 12:00pm to 8:30pm EST.
DISCOVER
A lake full of activity
STAY
Lodging as good as the view
