COVID-19 Updates

COVID-19 Cancellation Policy Adjustment

In light of recent events, The Lodge at Geneva-on-the-lake is making a change to the way existing reservations have traditionally been handled. We will be temporarily offering refunds to current reservations without a cancellation fee.  If you do cancel your current plans, we hope that you’ll consider joining us at a more convenient date this year.

In addition, we will also be temporarily offering a 24-hour cancellation policy for any new reservations arriving prior to May 31, 2020 may be changed or cancelled at no charge up to 24 hours prior to arrival. 

If you have any questions or need assistance with your reservation, please contact us at:

(866) 806-8066

From everybody at The Lodge at Geneva-on-the-lake, thank you for your patronage.

We're looking forward to having you as our guest, and wanted to let you know about the numerous precautions that The Lodge at Geneva-on-the-lake has taken due to recent events. The Lodge at Geneva-on-the-lake is actively monitoring the coronavirus situation and taking actions advised by the U.S. Centers for Disease Control and Prevention (CDC) to ensure the safety of our guests and employees.

We wanted to give you the peace of mind that:

  • The Lodge at Geneva-on-the-lake is following the CDC's guidance relating to employees staying home from work when experiencing symptoms of acute respiratory illness. This includes actively encouraging symptomatic employees to stay home and sending home associates who appear symptomatic. If a The Lodge at Geneva-on-the-lake employee is confirmed to have coronavirus, managers have been instructed to immediately report it via our corporate crisis hotline.
  • Our parent company, Delaware North, is partnering with Ecolab to supply cleaning and sanitation products for use in our workspaces. The Lodge at Geneva-on-the-lake has ordered appropriate products and shared Ecolab's guidance on specific touch points common to our workspaces that should be disinfected with increased frequency.
  • The Lodge at Geneva-on-the-lake leadership was also briefed on CDC guidance for businesses to plan for and respond to the coronavirus. This includes several directives and communications such as informative posters at key locations, hygiene supplies, environmental cleaning best practices, guidance from the National Restaurant Association specific to food-service operations and local and state health department recommendations.

We have also provided employees with a coronavirus update and additional guidance from the CDC.

The Lodge at Geneva-on-the-lake has long excelled at delighting its guests. You can rest assured we are taking appropriate steps to ensure that your stay is a great experience.

COVID 19 Ohio Updates

 Top Updates: Lodge Closing Through April 30

The safety and well-being of our guests and associates is always our top priority. Upon the direction of The State of Ohio and the Ashtabula County Commissioners, The Lodge will be closing all services, including lodging, dining, activities and retail beginning Thursday, March 19 through Thursday, April 30 in an effort to help stem the spread of COVID-19. Thank you for your continued thoughts and support as we go through this together.
  • Updates Regarding COVID-19 from The Lodge

    The Lodge has long excelled at serving guests. You can rest assured we are taking appropriate steps to ensure the safety and wellbeing of guests and associates.
  • shuttle bus at Geneva on the Lake

    Wineries or Covered Bridges? You Choose!

    Tour a number of award-winning wineries via our year-round wine shuttle. The sweeping vineyards of the Grand River Valley growing region are yours for the tasting. Or check out the seasonal covered bridge tours for a new wealth of information from our knowledgeable guides.

  • Ballroom at The Lodge at Geneva-on-the-lake

    Ballroom Renovation Complete!

    We are thrilled to announce the completion of our ballroom renovation! Capture the feel of The Lodge's lakeside setting for your meeting, event, or wedding.

  • Mobile App - Geneva on the Go

    Mobile App: Geneva on the Go!

    Download our FREE mobile app for backdoor access to nearby hot spots, special offers, discounts, dining deals and even make reservations for your next visit. Stay connected with Geneva on the Go.   

  • cottage at Geneva on the Lake with sunset in background

    Cottages at The Lodge at Geneva-on-the-Lake

    Discover an exclusive lake front experience with the Cottages at The Lodge.  Cottages are located east of the outdoor pool, with two bedrooms & more.  Book now for your unforgettable Lake Erie stay. 

  • Lake Front Weddings

    Say 'I DO' with Lake Erie as your backdrop for an unforgettable wedding day.  Create your own classic wedding memories that will last a lifetime.

  • Hand garnishing a plate of food

    Dine with the best view at Horizons

    For every momentous occasion from birthdays and anniversaries to 'Grandma is in town!'; Horizons Restaurant is the perfect lake front setting to bring your family together.

  • Meeting space and ballroom at The Lodge at Geneva-on-the-lake

    Book your next Meeting with us at The Lodge!

    From meals to AV to team building activities, we have the means to wow your group!
  • girl on a zipline

    Zipline at The Lodge

    Let your imagination soar to new heights on the largest aerial attraction in Geneva-on-the-Lake. Take an exhilarating Canopy Tour or try the Adventure Courses at Lake Erie Canopy Tours today!

Hospitality by Delaware North Parks & Resorts
The Lodge at Geneva-on-the-Lake 4888 North Broadway (State Route 534) Geneva-on-the-Lake, Ohio 44041 866-806-8066