Service Updates

Operation Status Hours
The Lodge at Geneva-on-the-Lake
Guest Rooms Open 24 hours
Staff will not enter guestrooms for cleaning service during the guest's stay. Housekeeping will only enter guestrooms for cleaning upon departure. However, we will refresh towels and remove trash.
Food & Beverage
Horizons Restaurant Open
8 AM - 11 AM
12 PM - 3 PM
5 PM - 9 PM
Open daily for Breakfast, Lunch, and Dinner. Reservations highly recommended. Last reservation time for Dinner is 8 PM. Entertainment on our Patio Sunday evenings 5 PM - 8 PM
Horizons Lounge Open 11 AM - Midnight (Sun-Thurs)
11 AM - 1 AM (Fri-Sat)
Open daily. Table service only. Bar menu available 3 PM - 10 PM.

Effective Tuesday, July 5:
Bar menu available 5 PM - 9 PM (Sun-Thurs), 9 PM - 10 PM (Fri-Sat)
Horizons Patio Open  
Erie Breeze Snack Bar Open 11 AM - 9 PM

Effective Tuesday, July 5:
11 AM - 8 PM
Entertainment every Saturday and Sunday 1 PM - 5 PM
Poolside food available 12 PM - 6 PM
Facilities & Amenities
Wine Shuttle Open
Limited seating, max 14 riders. Sanitation between each drop off / pick up. Online bookings currently unavailable. Please contact the Front Desk at 440-466-7100 ext 0 to make, change, or update your shuttle reservations.
Indoor Pool Open
9 AM - 11 PM
Pool towels are available at the indoor pool area.
Gift Shop Open 9 AM - 9 PM 
Fitness Room Open 24 hours 
Fire Pits / Fire Terrace Open  
Outdoor Pool Open 9 AM - 11 PM
Kids Splash Zone Open
Lake Erie Canopy Tours Zipline Open Office opens 9:45 AM. 1st tour at 10 AM, last tour at 4 PM.
Bike & Boat Rentals Open Office opens 9:45 AM. 1st rental at 10 AM, last rental at 4 PM.
Golf Carts Open Rental period is 11 AM - 9 AM the following day
The hotel Front Desk can assist with Golf Cart rentals after hours

Delaware North at The Lodge at Geneva-on-the-Lake is focused on creating exceptional guest experiences and the health and safety of our employees and guests has always been our highest priority.

Online Reservations

With our Ohio resort hotel's online booking system, you can now modify or cancel a reservation online. Please be sure to have your online reservation number handy. Or you can send an email to our Reservations Team and we will respond as soon as possible. Book Now | Modify An Existing Reservation Online


Phone Reservations
To discuss your Ohio resort stay with a reservations agent, please contact us:
Phone: 866-806-8066 | Hours: Monday-Friday 9:00am to 9:00pm EST; Saturday-Sunday 12:00pm to 8:30pm EST.


Updated Cancellation Policy:

  • A 48-hour cancellation policy has been instituted. Reservations may be changed or cancelled at no charge* up to 48 hours prior to arrival.
*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.
We are looking forward to having you as our guest, and wanted to let you know about the numerous precautions that The Lodge has taken to ensure your safety. We are taking the appropriate actions to help prevent the spread of the coronavirus based on the guidance of the CDC. We wanted to give you the peace of mind that:

  • Our parent company, Delaware North, is partnering with Ecolab to supply cleaning and sanitation products for use in our workspaces. The Lodge at Geneva-on-the-Lake has ordered appropriate products and shared Ecolab's guidance on specific touch points common to our workspaces that should be disinfected with increased frequency. 
  • The Lodge at Geneva-on-the-Lake leadership was also briefed on CDC guidance for businesses to plan for and respond to the coronavirus. This includes several directives and communications such as informative posters at key locations, hygiene supplies, environmental cleaning best practices, guidance from the National Restaurant Association specific to food-service operations and local and state health department recommendations.
  • The Lodge is following the CDC's guidance relating to employees staying home from work when experiencing symptoms of acute respiratory illness. This includes actively encouraging symptomatic employees to stay home and sending home associates who appear symptomatic. If a The Lodge at Geneva-on-the-Lake employee is confirmed to have coronavirus, managers have been instructed to immediately report it via our corporate crisis hotline. 
  • We have also provided employees with a coronavirus update and additional guidance from the CDC.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
The Lodge at Geneva-on-the-Lake is actively monitoring the coronavirus situation and taking actions advised by the U.S. Centers for Disease Control and Prevention (CDC) to ensure the safety of our guests and employees.

We have long excelled at delighting guests. You can rest assured we are taking appropriate steps to ensure that your stay is a great experience.
  • Service Updates from The Lodge

    For the latest information about our available services, please visit our Service Updates page.
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Hospitality by Delaware North Parks & Resorts
The Lodge at Geneva-on-the-Lake 4888 North Broadway (State Route 534) Geneva-on-the-Lake, Ohio 44041 866-806-8066