Lodge Staff- you will remember me as the Anderson Coach driver that was with you last week. I just wanted to reiterate to you what a wonderful staff you have there.
First, I will repeat that on the first night of our stay, Feb. 19th, I needed the assistance of Donna and your maintenance man Charlie to help me with my bus. I needed a place to plug the motor in to assure that the diesel engine would start the next morning. Donna made a phone call to Charlie, then proceeded to go out in the freezing blowing cold that night to help me look for an outlet. She provided me with an extension cord, thanks to Charlie, found an outlet.
Heck the only thing she didn't do was go start my bus the next morning and she might have if I had asked. They were fantastic. I will tell you that everyone I had contact with was VERY pleasant and made my stay an extremely enjoyable week. From the cleaning staff, to Charlie, Bob and Jason behind the desk. Robert in the restaurant to Erin my waitress on Friday night when I experienced the delicious Salmon dinner. And of course lets not forget Kent (yourself) and Eric.
I travel all over the Eastern United States and while I have stayed in “fancier” places, I have NEVER been received as warmly, treated as well and met Friendlier people. I would recommend The Lodge to anyone who ask or is looking for a get away!!!! I intend to tell people that on your website too!
~Joe R., OH 2/26/13
My Husband and I had our Wedding Ceremony at the Lodge and it was simply perfect. I loved the walkway leading out to the Gazebo (luckily the weather cooperated that day) and everything was set up just as I expected. Natalie was the best! I know her personally, but she was very professional and made sure everything was set up how I requested and made sure the day was as perfect as could be and that I wouldn't have to worry about a thing. I stayed at the Lodge the night before my Wedding with my Bridesmaids and the room was spacious and everyone was comfortable. The check-in staff was so courteous and polite as well. I highly recommend The Lodge for a place to dine, stay and even get married!!
~Michelle B., Mentor, OH 1/24/12
I planned a surprise get-away weekend for my mother-in-law, sister-in-law and myself to just get away and unwind. My sister-in-law is fighting cancer and needed a quiet change of pace. We could not have been happier with the Lodge at Geneva! Everyone was extremely friendly and accommodating. The wine tasting trip was fantastic. The van drivers were informative and personable. The room was exceptionally clean and had an amazing view of the lake. I am in the process of arranging a large group to visit the Lodge for the wine tasting in the hopes it becomes a yearly family/friends tradition! Thank you so much! ~ Janice B., Pennsylvania 12/31/11
My friend and I attended a cooking class offered on november 19 (2011). I have attended many cooking classes, but by far this was the most enjoyable. Chef Russ was fun, informed, talented and interacted with the class. The food was wonderful and the recipes are fairly simple to make at home. I will plan to attend future cooking classes and have mentioned my trip to several people who are also very interested in attending. The all inclusive package is a great deal, and it introduces you to the Lodge at Geneva on the Lake and the surrounding wineries in the area. What a good time!!! ~Beth K., 11/21/11
We had our wedding ceremony and reception at the Lodge and it was fabulous! Natalie was awesome and there for me everytime I had a question (which was often)! She was present during our rehearsal, there on the day of our wedding before the ceremony and up until dinner was served. She was and amazing coordinator and really put me at ease. The staff was wonderful during the reception and there to do anything we needed and helped out in more ways than I could have ever imagined. I hear nightmare stories form others about their wedding day experiences, but all I can do is rave about the Lodge and their wonderful staff for making our day so special! THANK YOU!!! ~Christins S., Ohio 11/9/11
My husband and I love to cook. This is how we communicate the days events and have maintained a 22 year marriage. We attended the Chef Insight's weekend with Executive Chef Russell Seigle. He had only been on the job one month at the Lodge but his expertise, tips and culinary creations came shining through from his years of experience. He was charming and funny. We enjoyed the weekend. The food which was prepared and served at the demonstration was out of this world. Chef Russ also took the time to pair a particular beer with each course. The food and drink had an Irish theme because of St. Patrick's Day. My husband and I were a little skeptical but it proved to be a well thought out and planned event. The accomodations, food and staff were all extremely nice and helpful. We really could of stayed another night. We are looking forward to coming back and dining in the new restaurant with Chef Russell's flare. We had a great time. Everything was perfect! The room was clean and the view of Lake Erie was great. The waves were frozen in action. We met two new friends. My extreme congratulations to all at the Lodge. Keep up the great work! ~Kris S., Ohio 3/22/11
I reserved a group of rooms at the lodge with Kellie. Kellie was fantastic! She answered numerous calls from me and others from our group graciously. She also took care of reserving a shuttle for us to visit the nearby wineries. Ron our driver was very pleasant and really went out of his way to accomidate us! The fact that we could bring our pets to the lodge made it possible for a couple of us to attend the weekend. Kellie we can't thank you and all the staff at The Geneva Lodge enough! You really did exceed our expetation!! Thank you, Joyce S. and all the Berea Campers! ~Joyce S., Ohio 2/6/2011
We stayed at the Lodge last weekend and had a very wonderful time. Thank you so much for arranging the fruit and cheese platter that was delivered to our room. It was a great surprise and we enjoyed it very much. I wanted to be sure to tell you how great everything was while we were there. From our warm welcome at the front desk to the quick and efficient checkout, the staff was great.
I wanted to point out how much we enjoyed our dining experiences - the staff in the Horizons bar and Horizons restaurant was exceptional. They greeted us warmly each day, they were friendly and knowledgeable, and made going out to eat a lot of fun. Even if one of the staff was not waiting on us at that particular time, they stopped by our table to ask about our stay or our activities from earlier in the day. Kimberly Petrowski seemed to always be there, and made sure to say Hello and ask about our snow shoeing or our earlier meals. It was like dining with friends or family (except much better food than at home!!)
Sincerely, everything was perfect, and we can't wait to come back again. Lisa B., New York 2/1/2011
I reserved a whirlpool room for my parent's 30th anniversary and had a few special requirements so that everything was just perfect. And it was! The staff helped me explicitely and accomodated all of my needs without a hitch! If you have the chance to stay here, for any amount of time, at any time of year, don't pass it up! The place is spectacular and the staff is the icing on the cake. Thank you so much for helping me give my parents a much needed getaway! ~Kathryn G., 11/16/2010
My husband and I celebrated our 18th wedding anniversary with you the past two days. Everything was was so spectacular and we were so impressed with our visit that we immediately come back home and booked another overnight stay. The view was amazing, the food was some of the best we have ever had, and pool and hot tub area was so neat, clean, and peaceful. We cannot wait to come back again. Once again, a big heartfelt thank you to you and all the staff. ~Darlene F., Ohio 10/21/2010
My husband and I celebrated our 4 year wedding anniversary with you September 2nd through the 4th 2010. I just want to say what a wonderful time we had. Your servers in the restaurant as well as on the outside patio made us feel very special. We especially enjoyed the hospitality from Justin, one of your servers. He was very good, especially when it came to working the dinner shift when someone had called off! Our room was excellent overlooking the outside pool. We also enjoyed the wonderful gifts that were waiting for us upon our arrival. We will definately be sharing your business to friends and family for years to come. Thanks again, Lisa & Tim Kiger, 9/15/2010
This place is awesome! The people at the front desk couldn't have been any nicer or more helpful. The room, the view, the pool, the staff, everything was perfect. We're ready to come back next year. ~Alice S., Michigan 8/31/2010
The Lodge came on a recommendation and what a good one it was. Our stay was memorable and the entire staff made that possible. Kudos to the staff! ~Linda P., Ohio 8/21/2010
I stayed at the lodge at the beging of spring allmost memor(ial) day . It was a view like no other with breakfast the sun and the water front. Then I hear 'ding ding' and this very colorfull car goes by and its a bicycle made with 4 wheels! My family ended up renting this from there and what a bike trail and fun time, there is So much to look at, what a great time! Thank You Geneva Lodge . We'll be back next summer. ~The Fitzwells, Ohio 6/16/10
A great place for a family reunion! All of he facilities and staff were great, we will be back! ~Anonymous 4/24/2010
Cannot thank the Lodge and staff enough for making our 40th a wonderful, easy going and accommodating reunion. We were a group of fifty, the Chef offered us a wonderful menu and the service was top notch. The rooms were very nice and the view was the highlight of our trip. Ashtabula County has a true asset here. I hope more enjoy it as we did. GV CLASS OF '69 REUNION
~Kathleen T., Ohio
Thank you for a wonderful event and stay at the Lodge for New Years Eve. It was a very memorable event and I am so happy we chose to go to Geneva on the Lake. I plan on recommending the Lodge to many people and we will be staying there again. Thanks again for everything! ~Stephanie M., Ohio
I sent my parents to the Lodge for their 30th anniversary and am so completely blown away by the impeccable service from beginning to end of the booking and their stay that I had to recommend them as one of the premier places in the northeast of the U.S. to visit. Couple the magnificent amenities and staff with the beauty of Geneva and you cannot go wrong. I requested quite a few special favors for the surprise getaway and they not only assisted but helped pull it off perfectly. Thank you to the entire staff at the Lodge at Geneva on the Lake and you can guarantee that I will be seeing you again soon and recommending you to everyone I meet! ~Kathryn G., Ohio
My husband & I visited the area in early spring this year and especially loved touring the wineries. We stayed at the Lodge in a very quiet & comfortable, pet-friendly, King room overlooking the lake. We found every employee that we encountered to be extremely helpful, friendly & professional. We are planning another visit to the area in the near future & wouldn't think of staying anywhere else!
~Patty W., Ohio
My husband and I were married at the conference center and had our reception there as well. I couldn't have chosen a better location. We love it so much we are going back this year to celebrate our 2 year wedding anniversary!!! ~Jennifer L., Ohio
GV CLASS OF 69 REUNION Cannot thank the Lodge and staff enough for making our 40th a wonderful, easy going and accomadating reunion. We were a group of fifty, the Chef offered us a wonderful menu and the service was top notch. The rooms were very nice and the view .......the view....it was a hilight!!! Ashtabula County has a true asset here. I hope more enjoy it as we did. Thanks again!!! ~Kathleen T., Ohio
What a "dimond in the rough" we were told about when we asked the locals where was a great place to stay overnight and have a good dinner after our inital trip to Bluestone Pernnials was done. If we had planned this stay in advance, I know we couldn't have planned it any better then this! Accomodations were great, the room was large enough and clean, plus the dinner was fantastic! We also were pleasantly surprised when we signed up for the wine tasting tour and had Tristan to drive us around! Very nice young man! I also want to tell you how helpful Robin in the gift shop was to us and you can sure tell how proud she is of her home town! She was great..thanks Robin! Then to top things off, we had a wonderful breakfast to send us on our way the next morning! So our overall stay was exceptional and will keep this place on my list of re-visits! ~Cheryl G., MI
Just a very nice place to visit and stay, whether it be in mid-summer or early spring (as my last visit). Winery's, Grand River with its old covered bridges or simply exploring the lake front or strolling on the "strip" are wonderful experiences. Spent an entire day below the dam at Grand River while my twin 12-year-old boys explored the shallows and played in the river. As city kids they don't have that opportunity in Chicago. Accomodations were exceptionally clean, staff service was excellent and restaurant staff and food were very good. Restaurant could use a more expansive menu, but with all the other options to dine, this was not a show-stopper. I make at least one visit per year with my family and wouldn't even consider another lodging option! ~ Todd W., IL
My whole family stayed at the geneva lodge, it was in the fall, we rode bikes, swan, relaxed by the lake, and enjoyed having our little dog with us, the staff was so wonderful to us, like friends to us, we had no complaints at all, so we are on our way back for april trip and cant wait for the same wonderful experience. ~Brenda M., Ohio
We had a wonderful time for dinner at Horizon's. Six of us were there for our parents 39th anniversity is was a lovely meal. Erin was a great server, and she made us feel great. The meal was excellent and I loved the presenation from start to finish. Thank you! ~ Lee C., OH
We had a wonderful time at the Lodge. The accomodations were lovely; the staff was friendly and very helpful. We took their suggestion to have dinner at the Old Mill Winery and enjoyed it immensely! We will definitely reccomend the Lodge to our family and friends and we'll be back for sure! ~ Gail H., OH
My husband & I stayed here for a night out at the wineries with 2 other couples.I had booked our room on Expedia cause there were no rooms available when I called The Lodge to book. Expedia lost our reservation and didnt send it to the hotel. Upon checking in the girl at the front desk was very patient in tracking it down thru numerous calls to Expedia. She gave us our room and advised she would get this straightened out. The first room we were given was supposed to be non smoking, however someone had smoked in there. I called her at the front desk and the gentleman quickly assigned us to another room. We were very pleased with the service and attention from her. We will be back, however next time we will book direct, ahead of time. The Lodge is a beautiful, clean & comfortable place with wonderful employees. ~ Donna B., OH
We reserved the Wine and Country Package and it was just perfect for us. The food, wine and our room was wonderful and we plan to come back and visit again and defintely stay longer! Thank you!! ~ Kory B., Ohio
You made my wedding that of a fairy tale! Kim and the entire staff were wonderful. I never even had to ask for a thing!! Thank you all so very much! ~ Jessice, C., Ohio
Our family actually has stayed here a twice - we loved it! It is very family oriented; but also very romantic and RELAXING - I can't believe this place is in OHIO! We love it and plan to come back again and again. ~ Patricia B., Ohio
What a wonderful place. We found a treasure practically right in our own backyard. The views are pristine and so restful...Taking a walk was a treat......Also the staff was so very helpful and friendly; we were almost taken aback at such courtesy!
Hollie, Jodi, and the gentlemen at the desk whose name I did not get. Customer service training was very much in evidence everywhere. Very refreshing. ~ Rose Mary C., Ohio
Our wedding was unforgettable & a true pleasure to have @ the Lodge... THANK YOU ALL soo much :) ~ Lisa M., Pennsylvania
My husband & I spent our 28th wedding anniversary at the Lodge. It was so beautiful and relaxing that we now have planned our summer vacation there with our entire family. The room was beautiful and very clean. I would like to suggest that perhaps adding an ottoman in the room to go along with the comfy chair. My husband found it quite relaxling but would have loved to be able to put his feet up. Thanks to a great staff !! ~ Marsha G., Ohio
I and my Husband had a FABULOUS stay with you! We won our 4 day stay through a contest, and were a little unsure how it would be. Everyone was friendly and accommodating. thank you so much. ~ Linda B., California
Recently, my wife Debbe and I spent a nite at The Lodge and had an excellent stay. We selected a suite, as we knew we would have guests visiting and found our stay rewarding. The double suite was of perfect size for socializing with our guests and the balconies offered wonderful overlooks of the lake. Our dining experience was marked with friendly servers who made us feel at home. As local residents, we would recommend The Lodge at Geneva State Park to anyone seeking an exceptional stay along Ohio's north shore. The Lodge at Geneva State Park...well done with the ability and resources to showcase one of Ohio's great family getaways. ~ Alex K., Ohio
My family spent a week at The Lodge at Geneva last summer and had the time of our lives. The lodge was full of activities and helpful advice. We have great memories and pictures from our vacation. We swam, boated toured the wineries and visited the various covered bridges. We will be back! ~ Mary G., Napa Vallery, CA
An enchanting hotel with lot to see and do. I bring my wife and four kids every spring for holiday. ~ Dean P., Fort Erie, CA