Frequently Asked Questions

The following is a comprehensive list of Frequently Asked Questions.

If you have a question that's not answered here or on our website, please call us at (866) 806-8066  

Q. Where is the nearest airport?
A. Approximately 55 minutes away in Cleveland, OH.  Airport code: CLE ~ Cleveland Hopkins International Airport


Q. If I want to extend my stay once my conference is over, may I get a room of my own?
A. Of course. Simply contact the front desk to check availability and rates.


Q. Is the The Lodge at Geneva open all year long?
A. Yes, 365 days a year.


Q. When is the best time of year to visit Ashabula County, Ohio?
A. The weather is mild in the spring and fall, especially lovely in the summer, and white in the winter months, when it is best to pack warm coats and hats.



Q. Does The Lodge at Geneva have an outdoor swimming pool?
A. Yes. The new pool complex is approximately open 9a.m. until dusk.  Memorial Day through Labor Day, 7 days per week. 


Q. Can I bring my bicycle with me?
A. Yes, there are bicycle racks located on the east side of the Resort. We recommend that you keep your bike securely locked whenever you are away from it. However, we ask that you do not bring your bicycle into your room, into any meeting rooms, or secure it to any light poles, sign poles, or any park feature.


Q. Can I rent a bicycle?
A. Bike rentals available seasonally. 


Q. What additional services and accommodations are available for visitors with disabilities?
A. Parking for the disabled is available, and we have a limited number of rooms that provide various types of access for the disabled. Please contact the front desk prior to arrival, to determine if your specific needs can be met.



Q. Can I bring my pet?
A. Yes.  The Lodge offers several pet friendly rooms located on ground floor with patios with direct access outside.


Q. Are vegetarian meals available?
A. Yes, with advance notice, we can meet most special dietary requirements.



Q. Is room service available to guests?
A. Yes.  The full dinner menu is available 5pm - 9 pm.  (Seasonal hours may apply)



Q. When is the gift shop open?
A. The gift shop is open from 9a.m. to 9p.m.



Q. Is there a place where I can check my valuables?
A. Safe deposit boxes are provided at the front desk.


Q. Where is the nearest public laundromat? Dry cleaners?
A. Two-day dry cleaning service is available if items are brought to the front desk before noon.


Q. Is babysitting available?
A. We can put you in touch with an outside service. Please call our Front Desk for assistance.


Q. Are there medical services available nearby?
A. The Emergency Room of Geneva Medical Center  is located on Main Avenue. It is about a 10-minute drive from The Lodge at Geneva.



Q: What are check-in and check-out times?
A. Check-in time is 4 p.m., and check-out time is 11 a.m.



Q. Is the front desk open 24 hours?
A. Yes.


Q. Do you have a business center?
A. Computer and printer. We provide photocopying and faxing at the Front Desk.

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Testimonials

“Recently, we spent a nite and had an
excellent stay. The Lodge at Geneva State Park...well done with the ability and resources to showcase one of Ohio's great family getaways”

– Alex, Ohio